Online Support in
3 easy steps!

1) Call us at
713-896-0187 ext 1

2) Enter PIN Code

3) Click Connect

Enter PIN code:

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We're here for you!

The Texas POS help desk is always waiting to help you out when you have a question or need technical assistance with your Aloha system.

You can call us 24 hours a day, 7 days a week and speak with any of our support technicians.

When you call us Mon. – Fri. 7am – 7pm you get to talk to a real person. Friendly, knowledgeable and ready to help, our support staff has been recognized and commended by many local independent restaurants as well as nationwide chains.

“We are here when you need us.”

Weekend and after hours calls are handled through an automated paging system – Just call 713-896-0187 Press 1 for service and leave your name, restaurant, phone or contact information and a brief description of the problem. A service technician will then be notified via pager and will return your call within minutes. There are always three technicians standing by to take your calls. Most support calls can be handled and resolved over the phone. This service allows store managers to call us for operational questions as well as emergency help 24 x 7. If the support requires onsite service, we can usually dispatch a technician immediately, and be onsite within 2 hours (depending on travel time and distance).


The help desk is managed by Michael McDaniel, at extension 522, mmcdaniel@texaspos.com – Please call or email for support, technical questions, contracts, or for any other information regarding the help desk.

   
     
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©Texas PoS, Inc. 16555 Village Drive. Houston, TX 77040
Phone: 713.896.0187 Fax: 713.896.1437